Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from helloagainproducts.com (the “Website”).

Scope of This Policy: This privacy policy applies exclusively to information collected through the Website. It does not cover:

• Information that is collected offline or through other means, including other websites operated by us or third parties, including affiliates and subsidiaries.
• Information collected by third parties, including through applications or content (like ads) that may be linked to or accessible from the Website.

We encourage you to review the privacy policies of any third-party websites you visit, as their practices may differ from ours.

1. Information We Collect

When you interact with the Website, we may collect the following types of information:

• Personal Information: This includes details you voluntarily provide, such as your name and email address, when filling out forms or portals. We ask that you do not submit any confidential, proprietary, or sensitive information, such as Social Security numbers, medical data, financial information, or passwords.
• Payment Information: If you purchase products through the Website, you may need to provide payment details such as credit or debit card numbers, expiration dates, and billing addresses. Payment information is processed by third-party payment processors, and we do not store this information. Please review their privacy policies for more information.
• Children’s Information: The Website is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we become aware that someone under the age of 18 has provided us with personal information, we will promptly delete it.
• Cookies and Tracking: We collect generalized information through cookies and other automated tracking technologies (see Section 2).

2. Cookies & Tracking Technologies

We use various technologies to enhance your browsing experience, including:

• Cookies: Small data files stored on your computer that help us improve the Website. You can choose to disable cookies through your browser, though some features of the Website may not function properly without them.
• Third-Party Cookies: Other websites or services that may link to our Website could use their own cookies. We are not responsible for how these third parties use cookies.
• Flash Cookies: Certain features may use locally stored objects or “Flash cookies.” To manage Flash cookies, visit Adobe’s website for instructions.
• Web Beacons and Pixels: These small graphic files allow us to track user activity and collect analytics on the Website’s performance.
• Google Analytics: We use Google Analytics to gather data on how users engage with the Website. To learn more about Google Analytics, users can review their privacy practices or opt-out via their browser add-on.

3. How We Use & Share Your Information

We use the information we collect for purposes such as:

• Operating and improving the Website;
• Fulfilling orders and processing transactions;
• Communicating with you about products, services, or promotions;
• Responding to customer inquiries;
• Monitoring site usage and performance;
• Complying with legal obligations.

Information Sharing: We do not sell, rent, or lease your personal information to others. However, we may share your information in the following circumstances:

• With service providers who help us operate the Website;
• In the event of a business transaction, such as a merger or acquisition;
• To comply with legal requirements or enforce our rights;
• With your consent.

4. Data Security & Retention

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure. You provide your personal information at your own risk.

We retain personal information as long as necessary to provide services to you or as required by law.

5. Your California Privacy Rights

If you are a California resident, you have certain rights under California law. These include the right to request information about the disclosure of your personal data to third parties for direct marketing purposes.

To exercise these rights, contact us at hello@helloagainproducts.com. We will respond within 30 days. California residents under 18 may request the removal of any publicly posted content they have shared on the Website.

6. Opt-Out & Your Choices

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any marketing email. Even after opting out, you may still receive non-promotional communications, such as those related to your account or transactions.

7. Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page. If we make significant changes, we will notify you by email or through a prominent notice on the Website.

You accept the revised terms by continuing to use the Website after any modifications to this policy.

8. Terms & Conditions

For more details on using the Website and the services we offer, please review our Terms & Conditions.

9. Contact Information

For any questions, comments, or concerns regarding this policy or to exercise your rights under it, please contact us at hello@helloagainproducts.com.