Frequently Asked Questions
Products
A vaginal suppository is a small, smooth, and tapered insert designed to be gently placed into the vagina. Once inside, it melts at body temperature, allowing the active ingredients to be absorbed quickly and directly into the vaginal tissue. This delivery method works faster and more consistently than oral medications because it bypasses the digestive system and liver.
Hello Again vaginal suppositories are thoughtfully formulated with hemp-derived cannabinoids and botanicals in a unique delivery method designed for efficient absorption. Because they bypass the digestive system, the active ingredients are absorbed directly through the vaginal tissue. Our formulas also feature nourishing ingredients like Cocoa Butter, Avocado Oil, and Vitamin E to support everyday comfort.
Hello Again vaginal suppositories are made with hemp-derived cannabinoids and thoughtfully selected botanicals. Each formula is intentionally designed to support a specific area of your well-being.
Mind: Created to support mental clarity, emotional balance, and a steadier mood. Mind combines CBD, CBC, and plant-powered botanicals for women looking to feel more focused, centered, and resilient throughout the day.
Body: Designed to support everyday comfort, body balance, and physical well-being. Body features CBD, CBG, and a blend of botanicals chosen to help you feel your best, whether you’re experiencing monthly discomfort, post-workout soreness, or everyday aches and tension.
Sleep: Formulated to help you unwind and prepare for a restful night’s sleep. Sleep combines CBN, CBD, and calming botanicals in a melatonin-free formula designed to support natural relaxation without next-day grogginess.
Choose the formula that best supports your wellness goals. Many women incorporate more than one Hello Again formula into their wellness routine depending on their goals and lifestyle.
You can purchase Hello Again products right here on our website! Just browse through our selection, add your favorites to your cart, and check out—it’s that simple.
Each individual package of Hello Again products contains ten vaginal suppositories. A dosage is one suppository. Every woman’s body is different, however, and you may use less or more as needed. Some women prefer to use half a suppository (you can break or cut it in half), while others have found it helpful to use two suppositories at the same time (inserting one vaginal suppository at a time).
Our suppositories typically begin working in about 30 minutes, with benefits that can last up to six hours. For the best experience, we recommend consistent use.
Mind: Use daily to support mental clarity, emotional balance, and a steadier baseline during times of stress, hormonal shifts, brain fog, and mood changes.
Body: Use daily or as needed to support full-body comfort, soothe physical discomfort, and help restore balance whenever your body needs extra care.
Sleep: Use nightly to help your body settle into deeper, more restorative rest so you can wake up feeling refreshed, clear, and ready for the day.
Whether you use our products every day, every night, or on a semi-regular basis, you’ll find the rhythm for how Hello Again works best for you.
Open the individual suppository package by peeling the tabs like a banana. If you’re a visual learner, watch our video here.
Suppositories may seem intimidating at first, but it is very simple to learn how to insert a vaginal suppository.
- Wash your hands.
- Open the suppository shell by peeling the tabs.
- Insert the suppository with your index finger until it is comfortably inside your vagina.
We are all different shapes and sizes. You may want to rest or lie down for 10 to 15 minutes. Some women like to use a panty liner in case of leakage.
Our suppositories typically begin working in about 30 minutes, with benefits that can last up to six hours. For the best experience, we recommend consistent use.
Every woman’s body and vagina are different. Shape, strength, and ability to absorb vary from woman to woman. Use a panty liner when you first try Hello Again to see how it works for you. Our formulation was designed to guard against leakage while allowing a melt rate fast enough for efficacy. The majority of women report no leakage. You may also insert a tampon using Hello Again vaginal suppositories. The tampon will not absorb the suppository once melted.
Our suppositories typically begin working in about 30 minutes, with benefits that can last up to six hours. For the best experience, we recommend consistent use.
Hello Again suppositories typically begin working in about 30 minutes, with benefits that can last up to six hours. For the best experience, we recommend consistent use.
Yes! All Hello Again vaginal suppositories undergo third-party testing by a certified laboratory. For more details, please review our CoA Disclosure.
Hello Again vaginal suppositories have a shelf life of two years from the manufacturing date. You can find the expiration date printed on the back of the package, ensuring you’re always using a fresh product. After the expiration date, the suppositories remain safe to use, but the potency of the ingredients may diminish over time.
Refrigeration isn’t usually necessary unless you’re in an area with extreme heat. If a vaginal suppository melts, simply place it in the fridge to solidify again. While it may develop wrinkles or lose its smooth appearance, don’t worry—your body won’t mind, and it will work just as effectively!
Our suppositories are made to be a polished pearly white. However, Cocoa Butter is a mixture of fats with different melting points. Because of that, it is natural to see those fats separate over time. The appearance of spotty clusters of fat is a byproduct of temperature fluctuations during storage and does not affect the product’s efficacy.
Mind takes a different approach to supporting emotional balance, mental clarity, and overall well-being.
Hormone regulation is the goal of prescribed pharmaceutical hormones or Hormone Replacement Therapy (HRT). This approach makes sense; however, HRT is not without problems. First, not everyone is a candidate (family histories of cancer or blood clots) or feels comfortable taking hormones. Second, the hormone fluctuations during perimenopause (the running head-start toward menopause that can last over five years) are severe and random. So, ideal hormone balance is a constant moving target.
Instead of regulating hormone levels, the cannabinoids in cannabis meet your body’s cannabinoid receptors and thus strengthen your system’s ability to bounce back and function properly. Cannabis provides reinforcements for your own endocannabinoid system in its quest to keep your body’s systems functioning despite the volatile surrounding conditions. In other words, instead of attempting to control the source of the problem, you can choose to strengthen your body’s resources.
Every woman and every body is different. Choose the approach (or combination of the two) that works best for you.
Yes, you can! Hello Again vaginal suppositories are commonly used by women who are on hormone replacement therapy (HRT) as well as those who either choose not to or cannot take HRT.
Consult your physician before use if you are pregnant, lactating, have a medical condition, or are taking any medication. Cannabidiol use while pregnant or breastfeeding may be harmful. Keep out of reach of children.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Yes! You may insert a tampon while using Hello Again vaginal suppositories. The tampon will not absorb the suppository once melted.
Hello Again vaginal suppositories don’t have a cannabis scent. In fact, one of our testers said they smell like a spa! Each product has its own unique fragrance, thanks to the thoughtfully chosen botanical blend in every formula.
Hello Again suppositories are intended for vaginal use only. They’re specifically formulated for vaginal use, with ingredients designed to be absorbed efficiently. They are not intended to be taken orally.
Absolutely! Although we didn’t formulate Hello Again as an intimacy product, here is what we are finding: when you get some sleep, aren’t a sweaty mess, have more patience and less anxiety, feel good about your performance all day, and don’t have a dry, sore vagina, libido is enhanced! For more information about sex and cannabis, as well as sex and Hello Again, check out our blog.
Hello Again suppositories are designed and tested for vaginal use only. They have not been evaluated for oral exposure, so we can’t make recommendations about their use during oral sex. If you have concerns, consider waiting until the suppository has been fully absorbed before engaging in oral intimacy.
Yes! Men may use Hello Again products rectally. The suppositories will melt and be absorbed by the surrounding tissue in the same way as vaginal use.
Because rectal tissue absorbs ingredients differently than vaginal tissue, anyone using a suppository rectally should begin with caution to determine what works best for them.
All of our products are manufactured in the United States.
Consult your physician before use if you are pregnant, lactating, have a medical condition, or are taking any medication. Cannabidiol use while pregnant or breastfeeding may be harmful. Keep out of reach of children.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
CBD
CBD, short for cannabidiol, is a natural compound found in the cannabis sativa plant. Unlike THC, the component responsible for the “high” associated with cannabis, CBD is non-psychoactive and won’t cause intoxication.
As one of over 100 cannabinoids found in cannabis, CBD has been used for centuries in traditional medicine for its potential health benefits. Ongoing research suggests that CBD may offer a range of therapeutic effects.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
CBD and THC are both natural compounds found in the cannabis plant, but they have different effects on the brain. THC is psychoactive, meaning it alters brain function and creates the “high” commonly associated with marijuana. CBD, on the other hand, is non-psychoactive and does not produce a high.
Hemp is a variety of the cannabis plant that contains less than 0.3% THC, the compound responsible for the “high” feeling. Cannabis plants with THC levels above 0.3% are typically referred to as marijuana. While CBD is most commonly derived from hemp, it can also be extracted from marijuana plants.
All Hello Again products meet the definition of hemp and contain less than 0.3% THC.
Hemp Oil comes from the flowers and leaves of the hemp plant and is naturally rich in phytocannabinoids, such as CBD (Cannabidiol), CBN (Cannabinol), CBG (Cannabigerol), and CBC (Cannabichromene). These compounds support the Endocannabinoid System (ECS), which helps regulate functions related to mood, comfort, sleep, and overall balance.
The Endocannabinoid System (ECS) is a complex network of receptors, chemical signals, and enzymes that help regulate various functions in the body:
- Central Nervous System (CNS) Development: The ECS supports CNS development and function.
- Cognitive and Physiological Processes: It fine-tunes numerous cognitive and physiological processes.
- Homeostasis: The ECS helps maintain the body’s balance by restoring optimal conditions.
- Stress Response: It aids in managing and adapting to stress.
- Other Roles: The ECS influences memory, emotional regulation, sleep, temperature control, pain management, and immune and inflammatory responses.
The ECS consists of:
- Cannabinoid Receptors (CB1 and CB2): These receptors interact with THC, the compound in cannabis that produces a “high.”
- Endocannabinoids: Naturally occurring cannabinoids made by the body.
- Enzymes: Responsible for creating and breaking down endocannabinoids.
This system plays a vital role in keeping the body and mind balanced and functioning properly.
After being harvested, the hemp plant is processed to extract its beneficial compounds. This process produces a nutrient-rich liquid known as Hemp Oil. The initial extract may undergo further refinement, such as removing waxes, resulting in what is called Full Spectrum Hemp Oil.
- Full Spectrum: This type of extract retains all the naturally occurring phytocannabinoids from the hemp plant, including CBD (the best-known) and over 80 others, such as CBG, CBN, CBC, and CBDa. We believe this whole-plant approach offers the most benefits since it preserves everything nature intended. Full Spectrum Hemp Oil contains very low levels of THC (below 0.3%), which isn’t enough to cause a high and complies with federal regulations.
- Broad Spectrum: If desired, Full Spectrum extract can be further processed to remove all traces of THC. This process often involves solvents like ethanol. While THC is removed, some of the other beneficial cannabinoids, such as CBG, CBC, and CBN, may also be reduced. What remains is called Broad Spectrum Hemp Oil, which still contains a mix of cannabinoids but without THC.
- Isolate: A third option involves completely isolating CBD and removing all other cannabinoids, including THC, CBG, CBN, and CBC. This is known as CBD Isolate. While isolates contain pure CBD, they lack the Entourage Effect, in which all cannabinoids work synergistically to enhance the extract’s benefits.
Each type of Hemp Oil—Full Spectrum, Broad Spectrum, and Isolate—offers distinct characteristics, catering to various preferences and needs.
If you need to pass a drug test, we suggest avoiding any hemp-derived products just to be safe. Hello Again products comply with hemp regulations and contain less than 0.3% THC, but drug tests vary in their sensitivity and the thresholds set by employers or agencies. Likewise, everyone’s body processes Hello Again products differently. If you’re concerned, it’s a good idea to talk to your employer and testing facility before using Hello Again products.
Hello Again products have not been evaluated by the Food and Drug Administration. The product is not intended to diagnose, treat, cure, or prevent any disease.
Shipping
All of our products ship from the United States via USPS, a secure and reliable courier service.
Standard Ground shipping is free on all subscriptions and orders of two or more items. Single-item orders ship for a flat $5 Standard Ground rate. Expedited shipping options are also available at checkout.
We strive to process and ship orders within 24 to 48 hours, excluding weekends and holidays. Once shipped, delivery typically takes two to five business days, depending on your location. Please keep in mind that estimated timelines may be affected by holidays, weather, backorders, or general postal delays.
We currently ship within the United States. We hope to expand to other regions in the future.
Yes. Expedited shipping is available at checkout for an additional cost. Standard Ground shipping is free on subscriptions and orders of two or more items. Single packs ship for a flat $5 Standard Ground rate.
You can log in to your account anytime to update your billing and shipping information. Simply go to your profile, click “Addresses,” and make the necessary changes.
You will receive tracking information via email once your order ships. If it has been more than 48 hours since placing your order and you haven’t received tracking details, please reach out to us at hello@helloagainproducts.com or use the periwinkle chat button in the bottom right corner of our site for assistance.
Refunds
We stand behind the quality of our products and want you to feel satisfied with your purchase. If you need to initiate a refund, contact us within 24 hours of receiving your order by emailing hello@helloagainproducts.com. For more details, please review our Refund Policy.
If you receive a damaged product, report it within 24 hours of delivery by emailing hello@helloagainproducts.com. Please include detailed descriptions and photos of the damage so we can resolve the issue efficiently.
How do I initiate a refund?
- Contact Customer Service: Email hello@helloagainproducts.com to request a return authorization.
- Return Requirements: The return must include the unused portion of the product in its original packaging.
- Refund Details: Once we receive your return, we’ll issue a refund to your original payment method. Please note:
- Return shipping costs are non-refundable.
- Refunds may be prorated based on how much of the product was used.
- Return shipping costs are non-refundable.
Cancelling your subscription only affects future orders. Any orders that have already been processed will still ship as planned. For more details, please review our Refund Policy.
Subscriptions
You can subscribe to any of our Hello Again products. Each of our vaginal suppositories is thoughtfully formulated with hemp-derived cannabinoids and botanicals to support your mind, body, and sleep. Subscriptions are available in a convenient 30-day format to ensure you always have what you need to feel your best. For more details, please review our Subscription Policy.
You’ll be charged at checkout when you place your first subscription order. After that, billing occurs every 20 days to keep your wellness routine uninterrupted. Your products will arrive on time, helping you feel like yourself every day. If you need to make changes, simply log into your account to update your subscription details.
Absolutely! You’re in control. By logging into your account, you can pause or cancel your subscription at any time.
Log in to adjust your subscription contents. Add more products, swap items, or remove products as needed. If you need assistance, email us at hello@helloagainproducts.com—we’re happy to help!
When you cancel your subscription, it applies to future orders only. Any outstanding orders already processed will still be shipped as scheduled. For more details, please review our Refund Policy.
By subscribing, you’ll save up to $35 each month on your favorite Hello Again vaginal suppositories while enjoying free Standard Ground shipping on every subscription order. Your subscription renews automatically each month, so you’ll always have what you need to support your mind, body, and sleep.
You’ll receive an email reminder two days before each shipment. If the current order hasn’t been processed, you can cancel or update your subscription anytime. Once an order is processed, we can’t make changes or cancellations.
General FAQs
At Hello Again, we believe women deserve wellness solutions created with their unique experiences in mind. That’s why every formula is thoughtfully developed by women, for women—combining plant-powered ingredients with a delivery method designed to fit seamlessly into everyday life.
Our mission extends beyond our products. We’re creating a space where women feel comfortable asking questions, sharing experiences, and having honest conversations about their health—because feeling your best starts with feeling supported.
Daily, hormone-free support for your mind, body, and sleep.
Hello Again vaginal suppositories combine hemp-derived cannabinoids with thoughtfully selected botanicals in a unique delivery method designed for efficient absorption. Whether you’re looking to support mental clarity, everyday comfort, or restful sleep, our plant-powered formulas are designed to fit seamlessly into your daily wellness routine.
Please reach out to us at hello@helloagainproducts.com for assistance.